Coronavirus – (COVID-19)

Coronavirus – NHS advice

There are some simple steps we can all take to help keep ourselves safe and prevent the spread of Coronavirus:

  • Reduce the risk of catching and/or spreading viral infections. Wash your hands! It sounds obvious, but there are so many occasions where we put our hands to our mouth giving viruses an easy way in. Regular handwashing can reduce that risk significantly, and it only takes 20 seconds to wash them properly by following this NHS guide.
  • Avoid touching your hands to your face as much as possible, especially to your eyes, mouth or nose.
  • Catch it, Bin it, Kill it … Germs can live on some surfaces for hours. To protect yourself and others, always carry tissues with you and use them to catch your cough or sneeze. Bin the tissue, and to kill the germs, wash your hands with soap and water, or use a sanitiser gel.

​For the latest information on the Coronavirus visit

If anyone has any concerns about their health they should call 111.

Recreation Ground Play Area – Coronavirus (COVID-19) Update – Recreation Ground Play Area closed until further notice

South Norfolk Council

Community Hubs – Tel: 01508 533933, email:

South Norfolk Council website link to their Coronavirus page

If you are self-isolating and need support please call 01508 533933 (08:15 to 17:00) or fill in our online form.
If you need to contact us out-of-hours, please call 0800 3896109.
If you are able to provide help and support to families who are self-isolating, please complete our online form.

Norfolk County Council (NCC) – Information

​Edition 1: Covid 19 Resource pack for families – C-19 Resource pack v1.1 (1)
Date: 19/03/20

Norwich Help Hub Bulletin, Edition 15, 20/03/20 – Norwich Help Hub Bulletin v15

COVID-19 Food support for Norwich area, 19/03/20 – COVID19 FOOD support Norwich v1.1 (3)

NCC – Councils launch support plan for vulnerable people

25 March 2020

A comprehensive support package for those residents classed as vulnerable during the Covid-19 Pandemic is being launched by councils across Norfolk.

On Sunday, the Government announced it would be stepping in to directly support about 1.4 million people identified as vulnerable across the country.

But public services in Norfolk are aware the list will not identify everyone in their communities who need support.

Trevor Holden, who is coordinating this response – working with councils and the voluntary sector across the county, said: “We have been working with our colleagues in councils at all levels across the county, along with the community and voluntary sector and community groups to prepare for when this day came.

“Today we will start to send a letter to every house in the county, asking people to contact us if they are vulnerable or need our support either now or in the coming weeks.

“Our community volunteers, local charities and council staff stand by to assist those who need it and are not being helped already.”

A Hardship Fund has been provided by the Government, with measures to help individuals. Anyone who needs help, should visit their local council website and follow the advice given. Businesses in need of support should visit the New Anglia Local Enterprise Partnership website.

People are being asked not to visit council offices during this time. They will be able to access information and ask for assistance either online or by phone.

Mr Holden said: “Today we are also asking you, if you are able, to volunteer some of your time to help people in your community, as we really do need your help.

“Or if you are a business and can help with services, vehicles or other resources, we would love to hear from you, as together we really can and will make a difference.”

Those who want to volunteer are asked to go through the Voluntary Norfolk website, businesses who are able to offer support should email

Working with the Norfolk Community Foundation, councils have launched a Covid-19 Community Response Fund, which will be directed to charities on the front line of caring for people across the county.

Mr Holden said: “We would ask you to give generously if you can. This fund will help us to support the people in our county that need it, and is critical to our collective response.

“The impact of this virus are already biting hard and are set for some time yet please help us to help each other.

“Please look out for these letters from us, they contain important information.”

People are asked to keep checking their local council and Norfolk County Council’s website and social media channels for updates on how to access help and support.

People can sign up to volunteer with Voluntary Norfolk through

People can donate to the Covid-19 Community Response Fund via the Norfolk Community Foundation website or by post to: Covid-19 Response, Norfolk, Community Foundation, St James Mill, Whitefriars, Norwich, NR31TN. Cheques should be made out to Norfolk Community Foundation.

Local health leaders urge people to keep up the fight against coronavirus by staying at home

The NHS in Norfolk and Waveney is encouraging local people to keep up the fight against coronavirus (Covid-19) by following the latest Government advice and staying at home.
A new Government campaign launched this week called Stay Home, Save Lives which reinforces the single most important action we can now all take, in fighting coronavirus – is to stay at home in order to protect the NHS and save lives.

Dr Anoop Dhesi, a GP at Stalham and Chair of NHS Norfolk and Waveney Clinical Commissioning Group, said: “We’re asking everyone to help save lives, by staying at home because anyone can spread coronavirus.

“Only leave your home to shop for basic necessities, to pick up medicine or to provide care to those who need it or to exercise once a day, alone or with members of your household.

“Only travel to work when you absolutely cannot work from home.

“If you have to go out for any of these reasons always stay two metres apart.

“Do not meet others outside your household; even friends and family. The message is simple stay home. Protect the NHS. Save lives.”

It comes as letters are sent to vulnerable patients urging them to shield themselves from the virus by staying at home and avoiding face-to-face contact for the next 12 weeks.

The letters provide information about accessing health and social care during this time and extra support available for them, their families and carers. All those who receive a letter are encouraged to register now by going to or call 0800 028 8327, the Government’s dedicated helpline. This will tell whether or not they are in touch with friends, family or a support network in their community who can support them to get food and medicine, and follow the advice in the letter they have received.

Communications Manager
The NHS Clinical Commissioning Groups, Norfolk and Waveney

NHS : Coronavirus Message from the Clinical Commissioning Groups

Easy Read Coronavirus Resources:

Here are some helpful general resources about coronavirus (covid-19) which have been produced to support people with a learning disability and their families and carers – please share as appropriate:

· Latest Public Health England (PHE) guidance
· Hand Washing Rap Video guide to handwashing from the Purple All Stars
· []Easy Read information from Photosymbols